A'ite, I took a cab last night and the card machine wasn't working. So I swiped my card once, then twice, then tried another card, then told him his machine was broken. So the driver resets the machine, I swipe the card again, and it works.
Turns out, this morning when I check my balance, that machine (while it was telling me my card wasn't authorized) was actually charging me every time I swiped it.
So, you know, no big deal. I'll just call the cab company, show them the four charges in immediate succession, and they'll just reverse the charges, right? Nope! Apparently I have to go to court to dispute the charges! In order to file a complaint you have to file a formal complaint, which involves receipt information (cabs never EVER give you receipts), then go to court and testify about how the cab company wronged you.
What the F? How does this make sense? Isn't it a company? Isn't there someone I can call who isn't a call center automaton who would be like, "Oh, this is obviously not right. Here is your money back--beep, boop, boop. Problem solved." This city is just fucking out of control sometimes with its beurocracy and excessive taxes.
On the phone while I talked to the woman telling me I'd have to file a court date I appealed to her sense of logic and she tried transferring me to the actual cab and limosine comission (because apparently the complaint number online doesn't actually go to the cab commision--which they failed to tell me initially). But, of course, the cab and limosine commission call center is only open Monday - Friday... so I'll have to wait until Monday to argue with a bored person on a headset and convince them that they have stolen $45.00 from me.
I can't wait.
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